Cookie Policy

Cookies policy

We use cookies to improve the quality of our site and service, and to try and make your browsing experience meaningful. When you enter our site our web servers send a cookie to your device which allows us to recognise your device but not specifically who is using it. By associating the identification numbers in the cookies with other customer information when for example you log-in to the site, then we know that the cookie information relates to you.

By proceeding beyond this page, you consent to our cookie settings and agree that you understand this Cookies Policy which explains how you can manage your cookie choices and preferences. If you do not consent to us storing cookies on your machine then please do not use the website.

What are cookies?

Cookies are small pieces of information which are issued to your computer when you visit a website and which store and sometimes track information about your use of the site. A number of cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies are only used where you ask us to remember your login details for when you next return to the site and will last for a longer duration.

Cookies are very important for the general use of an interactive website.

Types of cookies (categories)

The cookies used on this website are explained below and based on the International Chamber of Commerce guide for cookie categories.

Necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Performance cookies

These cookies collect information about how visitors use our website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Functionality cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, we are able to offer live chat services by storing a cookie which keeps track of your conversation with us. These cookies may also be used to remember changes you have made to text size, fonts and other parts of our web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting & sharing cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks that have our explicit permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation. We do not currently use these sort of cookies.

For more information about this type of interest based advertising, and about how to turn this feature off please visit http://www.youronlinechoices.com/uk/your-ad-choices.

List of cookies used on www.gourmetburgerandfries.co.uk

Cookie Name     Provider               What Is It For?   Category              Validity

__cfduid              CloudFlare          Used by our CDN provider to identify a unique user.         Performance     < 24 Hours

__tawkuuid        Tawk.to Used by our live chat provider to identify a unique user. Functionality      < 6 Months

__utma Google Analytics               Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.             Performance     < 2 Years

__utmb Google Analytics               Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.             Performance     < 24 Hours

__utmc Google Analytics               Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.                Performance     Session

__utmt Google Analytics               Used to throttle request rate.     Functionality      < 24 Hours

__utmz Google Analytics               Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.                Performance     < 6 Months

_pk_id.*              Matomo Analytics            Used to identify an individual user.          Performance     < 2 Years

_pk_ses.*           Matomo Analytics            Used to identify a user's current session.               Performance     < 24 Hours

HTTP_REFERER  Gourmet Burger and Fries            A server based parameter which tracks the last page access so we can pass data from one page, to the next one. It is also used to reduce security breaches.       Necessary           < 24 Hours

PHPSESSID          Gourmet Burger and Fries            Used by our server to identify a user's session. We store and retrieve user data from our database based on this value.              Necessary           Session

Tawk_* Tawk.to Used by our live chat provider to identify the web socket channel you are subscribed to so you can communicate securely & privately.           Functionality      < 6 Months

TawkConnectionTime    Tawk.to Used by our live chat provider to identify when you first connected to their platform.                Performance     Session

tawkUUID           Tawk.to Used by our live chat provider to identify a unique user. Performance     < 6 Months

Gloriafood balancer        Used by our CDN provider so they know which server to direct traffic too as we used a clustered server setup.  Necessary           Session

Managing your cookie preferences

Please note, it is highly recommended not to alter your cookie settings for this website. The website will not work correctly if you change them.

Some of the cookies used by our site are served by us, and some are served by third parties who are delivering services on our behalf. Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser. Please note however, that by blocking or deleting cookies used on our site you may not be able to take full advantage of our site, or even use it to make an order if you choose to do so.

Our privacy policy can provide you with further details about how we use any personal information you give us, although not all information captured by using cookies will identify you.

We are continually striving to develop improved ways of managing your cookie preferences. As new technologies and solutions emerge, this cookies policy may be updated to reflect any such advances in technology and preference management tools.